POLICIES & Site Credits
Information Collection and Use
The Rock Hill Fire Department is the sole owner of any information collected on this site. Information collection can occur at several places on our web site.
We request information from the user on our Survey page. A user is asked to provide contact information (such as name, email, phone and asked for their feedback regarding any fire, medical or other service provided by the Rock Hill Fire Department.
We request information from the user on our Contact page. A user is asked to provide contact information (such as name, email, phone (optional) and whether they are interested in fire department membership or renting the Rock Hill Fire Department facilities.
E-Mail Sign-Up Form
We request a user's email on each page (in the footer) if a user wants to receive notifications of events, etc.
Like many standard web site servers we may use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site / Special Events and Updates
Established users may occasionally receive information on special events, fundraising efforts, and fire department news. Out of respect for the privacy of our users, we will present an option to not receive these types of communications. Please see the Choice and Opt-out sections.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.
In the event that the Rock Hill Fire Department goes through an organizational transition, such as a merger, being acquired by another fire department, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Users are usually given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. Users who no longer wish to receive communications may opt-out of receiving them by replying "Unsubscribe" in the subject line in an email sent to firstname.lastname@example.org.
This web site may contain link to other sites. Please be aware that the Rock Hill Fire Department is not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Information requested on our web site on the Contact page and Survey page is transmitted to us via unsecured email. Be aware that these email transmissions are not encrypted for security. For that reason, users should never offer unsolicited financial information (such as a credit card number) in any text field in our contact form or survey form on our web site.
We do not request information directly from the user on the Donate page, however, if a user makes a donation to the Rock Hill Fire Department, the user will be directed to share their credit card information through PayPal, which uses a secure (SSL) connection. Users should always look for the "https" in the address line of any page that asks for financial information (the 's' signifies a secure page). The Rock Hill Fire Department does not have access to users' credit card numbers when donations and memorials are made through this secure payment portal. If users have any questions about the security of our web site, they can make inquiries through our Contact form.
We take every precaution possible to protect users’ information offline. Access to users’ information is restricted in our offices. Only staff who need the information to perform a specific job (for example, an informational e-mailing) are granted access to personally identifiable information.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by contacting us via our contact form. Or, contact us by telephone or postal mail at the contact information listed below.
Notification of Changes
Our web site was designed by a local graphic designer: Laurie Lawrence Design. The site is responsive and should automatically adjust to the size of the device on which it is being viewed. If you have any issues or problems viewing the site, please contact us via our Contact form.